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Website fixes and changes

Website fixes and changes: tell us what's wrong, and we price it before we start

If something on your website is broken or out of date, send B63 the address and a sentence about the problem. We look at the site for free and tell you what the fix involves and what it costs before any work starts, on WordPress or custom-built sites, including ones we didn't build.

What we fix

Most requests fall into a handful of groups:

  • Forms and email. The contact form stopped sending, enquiries land in spam, or email on your domain stopped working after a change.
  • Security and SSL. Browsers say “not secure”, the certificate expired, or the site shows signs of a hack: strange redirects, pages you didn’t create, warnings in Google.
  • Broken layouts. A page that falls apart on a phone, a menu that doesn’t open, images that don’t load, or a white screen after an update.
  • Speed. Pages that take too long to appear on a phone. Run the free website check to see what’s slowing yours down; our guide to why a website is slow explains the usual causes.
  • Content changes. New opening hours, a new price list, a new team photo, a page to add or remove.
  • Search basics. A site that isn’t showing on Google, a leftover “noindex” or missing sitemap; see why a website isn’t showing on Google.

We work on WordPress and WooCommerce sites and on custom-built sites. If your site runs on a closed builder such as Wix or Squarespace, some fixes depend on what the platform allows; we’ll tell you which.

How it works

  1. Send the address and the problem. Use the contact form and pick “Maintenance only”, or email us. A screenshot helps.
  2. Free check. We look at the site and work out what the fix involves.
  3. Price before work. You get the price and what it covers. Nothing starts until you agree.
  4. Fix. We make the change, and tell you what we did and anything else we noticed on the way.

Price

Inherited sites differ too much for a fixed price list, so the price is on request after a free check of the site. You always know it before any work starts.

When a care plan is better value

If the same kinds of problems keep coming back, or you change your content every month, paying per fix adds up. Ongoing care covers hosting, updates, backups and your changes in one monthly fee. See website maintenance, and for WordPress sites WordPress maintenance. For a site we didn’t build, the care price is also on request after a free check.

When a redesign is better value

If the site is slow, hard to change and out of date all at once, patching it can cost more than replacing it. A website redesign costs the same as a new site, and keeps your addresses, the content that brings visitors and your email. Moving hosts as part of it? Read how to move a website without losing email first.

Why B63

  • A web studio in Sofia, Bulgaria, working since 2014, building and maintaining both WordPress and custom-built sites.
  • A price before any work, after a free look at the site.
  • One team for the fix, the care and the rebuild, so you don’t have to start over with someone new if the site needs more.

Send us the address and tell us what’s wrong.

Questions about this service

How much does a website fix cost?

It depends on the site and the problem, so the price is on request: we check the site for free first, then tell you what the fix involves and what it costs. You decide before any work starts.

Do you fix websites built by someone else?

Yes. Most of the sites we're asked to fix were built by another studio, a freelancer or the owner. It helps if you can give us access to the hosting and the site's admin, but we can start from the public site.

What do you need from me?

The website address, a sentence or a screenshot of what's wrong, and later, if we take the job, access to the hosting, the domain or the site's admin. If you don't know where the site is hosted, we can usually work that out.

My site was hacked. Can you help?

Yes. Send us the address and what you're seeing. We check the site first and tell you what cleaning it up involves, and whether it makes more sense to restore a backup, clean the current site or rebuild.

When is a care plan cheaper than paying per fix?

When things keep breaking, or you change content often. On the care plan, hosting, updates, backups and changes on request are all in one monthly fee. For a site we didn't build, the care price is on request after the same free check.

Other services

Website design

B63 is a web studio in Sofia, Bulgaria, designing and building websites since 2014. We build a fast website that gets your business found on Google and makes it easy for customers to call or enquire, for €0 upfront. Then we host and look after it for a fixed €150 per month over 24 months, and make your changes whenever you send them.

Included in the care plan Learn more

Website maintenance

Every website B63 builds on the care plan is hosted and looked after by us for a fixed €150 per month over 24 months. Here is exactly what that covers, and what happens when the term ends.

Included in the care plan Learn more

Online stores

An online store that is easy to browse on a phone and simple to buy from, with orders landing in one dashboard. For shops we use WooCommerce, which handles products, payments and orders well. Three of the six client websites in our portfolio include a WooCommerce shop, among them a jewellery e-shop.

Included in the care plan Learn more

SEO and page speed

B63 includes technical SEO and page speed optimisation in every website build and in the care plan. It gives search engines a clean, fast, clearly described site to work with. It does not guarantee rankings, and nobody honestly can.

Included in the care plan Learn more

Web apps

When a standard website isn't enough, B63 designs and builds custom web apps: CRMs, client and member portals, booking and order tools, and internal tools that replace spreadsheets and automate routine work. Every app is scoped and quoted individually; it is not part of the €150 per month website plan.

Quoted per project Learn more

AI search optimisation

AI search optimisation, also called AEO or GEO, makes your website easy for AI assistants such as ChatGPT, Copilot, Perplexity and Google's AI Overviews to find, understand and cite. It is included in B63's monthly plan; for one-time builds and existing sites it is priced on request. Nobody can guarantee an assistant will name you, and we don't.

Included in the care plan Learn more

Search and analytics setup

Google Search Console shows how Google sees your site. Bing Webmaster Tools does the same for Bing, which also feeds Copilot. Google Business Profile puts you on Maps, and analytics shows what visitors do. On B63's monthly plan we set up all four; for one-time builds and existing sites it is priced on request.

Included in the care plan Learn more

Website redesign

A website redesign rebuilds your site's design, structure and code while keeping what already works: your web addresses, the pages that bring visitors and your email. At B63 a redesign is a full rebuild as a fast, mobile-first site, with every old URL redirected, and it costs the same as a new website.

Included in the care plan Learn more

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